Government Connect Issue 55 – August 2024
On 15 July 2024, Filing Season 2024 officially opened for individual taxpayers not selected for Auto Assessment. Non-Provisional Taxpayers can file using SARS eFiling or the SARS MobiApp by 21 October 2024. Provisional Taxpayers must do so by 20 January 2025. Trusts Income tax return submissions commence from 16 September 2024 to 20 January 2025. This month we highlight the benefits of eFiling and SARS’ self-help services available on mobile devices. Chapter 11, Part D of the Tax Administration Act (TAA) reminds taxpayers, tax practitioners and representative taxpayers to be aware of the pitfalls of assisting taxpayers to evade tax obligations.
- The benefits of eFiling and SARS’ self-help services available on mobile devices View
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Self-help services via your mobile device
Prioritise your tax matters by using any of the available digital self-help service channels, to ask questions and request various services without having to visit a SARS branch or call the Contact Centre:
- SMS Service: 47277
- SARS Online Query System (SOQS): this easy-to-use online platform has a feature called the My Tax Status Dashboard. It provides taxpayers, registered representatives, and tax practitioners with a visual status update on Personal Income Tax returns for submission, verification/audit, and refund processing.
- USSD Service: taxpayers can simply dial *134*7277# free of charge on their SARS-registered cell phone and select the service option they need.
- SARS WhatsApp: they can send “Hi” or “Hello” to the SARS WhatsApp number (0800 11 7277) and choose the option that they need from the tax service menu. Taxpayers can use WhatsApp to interact with SARS to ask questions about tax or request specific Personal Income Tax services. By using WhatsApp, taxpayers do not have to contact a Service Consultant. To use this new service platform, taxpayers should save the SARS WhatsApp number, 0800 11 7277 (0800 11 SARS), on their contact list.
For more information, go to: SARS Mobile Tax Services | South African Revenue Service.
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Self-help services via your mobile device
Prioritise your tax matters by using any of the available digital self-help service channels, to ask questions and request various services without having to visit a SARS branch or call the Contact Centre:
- SMS Service: 47277
- SARS Online Query System (SOQS): this easy-to-use online platform has a feature called the My Tax Status Dashboard. It provides taxpayers, registered representatives, and tax practitioners with a visual status update on Personal Income Tax returns for submission, verification/audit, and refund processing.
- USSD Service: taxpayers can simply dial *134*7277# free of charge on their SARS-registered cell phone and select the service option they need.
- SARS WhatsApp: they can send “Hi” or “Hello” to the SARS WhatsApp number (0800 11 7277) and choose the option that they need from the tax service menu. Taxpayers can use WhatsApp to interact with SARS to ask questions about tax or request specific Personal Income Tax services. By using WhatsApp, taxpayers do not have to contact a Service Consultant. To use this new service platform, taxpayers should save the SARS WhatsApp number, 0800 11 7277 (0800 11 SARS), on their contact list.
For more information, go to: SARS Mobile Tax Services | South African Revenue Service.
